Shipping policy

Shipping Policy 

Last Updated: [14/11/2025]

Thank you for shopping with us. Please read our shipping policy carefully to understand how your orders are processed and delivered across Egypt.

Delivery Coverage
We currently deliver orders within Egypt only.

Delivery Time

• Cairo and Giza: 1–2 business days

• Alexandria and Delta: 2–3 business days

• Upper Egypt and other cities: 3–5 business days
  Delivery times may vary during holidays or high-demand periods.

Delivery Fees
Delivery fees vary depending on your location and will appear at checkout before completing your order.

Same-Day Delivery
Same-day delivery is available in selected areas for orders placed before 2:00 PM. (Remove this line if not applicable.)

Fresh and Frozen Items
We take special care when handling fresh and frozen items to ensure they reach you in perfect condition. Please make sure someone is available to receive the order on time.

Order Confirmation
After placing your order, you will receive a confirmation message via email, SMS, or WhatsApp.

Failed Delivery
If the courier cannot reach you after multiple attempts, the order may be cancelled or require an additional delivery fee.

Contact Us
If you have any questions about shipping or delivery times, please contact our customer service team.